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Boston ULTIMATE Utilities Guide | Gas, Electric, Water, & Internet (2020)

Moving to Boston can be exciting, intimidating, and thrilling all at once. Amid the many emotions you’re going through, there is still a long list of things to finish before you can complete your move. Unless you want a chilly night in your new home, you need to get your Boston utilities set up ahead of time.

Before you relocate, you need to get all of your Boston utility billing in your own name. Many of these utilities can be transferred ahead of time. If you want to save yourself a lot of stress, you’ll want to start gathering the information right now.

With a bit of advance planning, you can get your Boston public utilities on before your first day in your new home. Getting the right contact details is all it takes to get the process going, so there is no reason to wait.

Boston Electric Utilities | Eversource

As you get ready for your move, you need to reach out to Eversource. This is the company you will use for Boston electric setup and billing. They currently serve customers throughout the states of Massachusetts, New Hampshire, and Connecticut.

How to Set Up Your Electricity in Boston

To get started and set up your Boston electric services, you can call Eversource at 800-592-2000. Through their website, you can also use the email form to get in touch with them or register through their online portal. To set up your new account, you will need your new address, social security number, an active phone number, and an active email address.

Power generating station in Boston, MA

Paying Your Boston Power Bill

Once your electricity and other Boston public utilities are set up, you’ll want the best way to pay them easily and quickly. You can easily create an online account and pay your bill online. Customers can also pay automatically through their bank account, via text or through a credit card payment.

Boston Gas Utilities | National Grid

Headquartered in the United Kingdom, National Grid also serves the northeastern portion of the United States. Since the company was founded in 1990, it has developed a larger service area and a focus on renewable energy. Today, they have a goal of having a zero-carbon electricity system by 2025.

How to Set Up Your Gas

If you want to use their online setup and payment options, you have to register online. For new service, you can also call National Grid from Monday to Friday from 8:00 am to 5:00 pm at 877-696-4743. If you want to email them about your Boston gas or have questions, you can use their contact form.

Paying Your Boston Gas Bill

Luckily, paying Boston utilities like gas is fairly straightforward. You can pay right away using a card through Western Union Speedpay. It is also possible to pay using your bank account after you set up your online account.

Throughout the city, there are a few locations where you can also pay in person. It is possible to set up automated payments online or via mail if you don’t want to worry about it from month to month. After you do this, the full amount of your payment is automatically withdrawn from your account once per billing cycle.

Boston Water Utilities | Boston Water & Sewer Commission

If you want Boston water or sewer services, the Boston Water & Sewer Commission (BWSC) is the place to go. It is the largest retail water utility and wastewater utility in all of New England with more than 1,015 miles of water main for drinking water distribution.

How to Set Up Your Water in Boston

Before you can enjoy your new home, you’ll need to get Boston utilities like water set up. If you are buying or selling your property, there is an entire process you have to go through. Basically, you have to apply for a lien certificate and submit a change of ownership form.

Boston water main

To set up your water, you can create an account with the BWSC. You will need a new account number, a valid email address, and an activation code. Since this process can be a bit unique and confusing to do for the first time, the BWSC made a video to walk new customers through the process.

Paying Your Boston Water Bill

You can easily pay your water bill online, in person, via mail, or in your neighborhood. To pay it online, you have to go to your BWSC account page to pay with a debit card, checking account or credit card. The BWSC accepts Visa, Discover, and MasterCard.

If you want to pay by mail, you can send a money order or check to their address listed above.

To pay in person at BWSC, go to the payment booth at the same location as where you mail checks. It is located on the first floor. When you pay in person, you can use a money order, cash, a check, or a credit card.

It is also possible to pay in person at one of 14 local neighborhood locations. To find one of these locations, you can call the BWSC at 617-989-7995.

Boston Trash Utilities | City of Boston Public Works

The City of Boston Public Works is responsible for making sure Boston’s streets, sidewalks, and bridges are kept clean. They’re also the place to go if you need Boston trash pickup. Each year, the Public Works team removes and disposes of 260,000 tons of solid waste.

How to Set Up Your Trash

To check out your pickup day, you can simply go to the Public Works website and search for it with your home address. You can also download the app for it in the Apple or Google Play stores. To get a waste management sticker, you can register and ask for one online.

Paying Your Boston Trash Bill

If you go to the Public Works website, you can find a Boston utilities guide for trash-related topics. The guide shows you how to compost, recycle clothes, get rid of hazardous waste, and recycle other items. If you are only getting rid of household waste, you will generally put your garbage out at the curb by 6 am on the day of trash pickup in your neighborhood.

Garbage men picking up a residential dumpster along the street

Public Works allows you to check online calendars for your area to make it easier to remember when trash pickup is. The calendar includes information about pickups for trash, leaves, yard waste, hazardous waste, electronics, paper shredding, recycling, and textiles. If you have any questions, you can call Boston’s Public Works at 617-635-7573 or email them at publicworks@Boston.gov.

Boston Internet Service Providers | Various

There are a number of options available for Boston internet service providers, so the right provider depends entirely on your budget, the speed you want, and other requirements. You can find some of the top providers and their contact details listed below.

Get Your Boston Utilities Scheduled for Activation

To make your move as easy as possible, you’ll want to get your Boston utilities set up as quickly as you can. Thankfully, setting up your utilities is easy with a little legwork. Whether you are about to move to a new apartment or buy a new home, it takes only a few minutes to call the utility companies and get everything set up.

Need help with your upcoming relocation? Get in touch with Mass Bay Movers at (978) 587-3775 to get a free moving estimate today!